Unified Communications Market Receives Significant Impetus During COVID-19 Outbreak; Demand to Sustain Post Pandemic


KD Market Insights has published a report on global Unified Communications market research report. The report offers valuable market insights drivers which would aid the industry leaders to develop and line up their market strategies supported by reliable and accurate data. According to KD Market Insights report, the global Unified Communications market is expected to grow at a CAGR of XX.X% during the forecast period i.e. 2020-2025. The market was held to USD XX.X Million in 2019 and is projected to reach to a valuation of USD XX.X Million in 2025. The report covers a detailed chapter on market segmentation of Unified Communications market covering market segments by basis of application, organization size, solution, and region.

Unified communications provide a single framework for the integration of multiple devices and pave the way for informed decision-making. It is divided into four major components:-

  • Telephony [includes cloud Private Branch Exchange (PBX) and cloud Voice over Internet Protocol (VoIP)]
  • Unified messaging [includes Short Message Service (SMS), Instant Messaging (IM) and emails]
  • Conferencing (includes web, audio, video, and telepresence)
  • Collaboration platforms and applications

Segmentation – The unified communication market can be segmented on the basis of application, organization size, solution, and region:

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Impact of Internet-of-Things

Cloud computing helps in the low-cost data storage, backup, and analysis so that small and medium enterprises (SMEs) and large enterprises can get the maximum benefit of an IoT infrastructure. Moreover, the IoT becomes the source of the data, while the Cloud becomes the ultimate destination for it to be stored this will impact the unified communication market.

This research report studied the Unified Communications market to forecast the revenues and analyze the trends in 5 regions i.e. North America, Europe, Asia Pacific, Latin America and Middle East & Africa. This chapter of the report presents a comparison between emerging regions and developed regions to highlight the key factors and industry trends impacting the overall Unified Communications market. Country analysis is also covered for various major economies across various regions:

  • North America (U.S. & Canada)
  • Europe (Germany, United Kingdom, France, Italy, Spain, Russia and Rest of Europe)
  • Asia Pacific (China, India, Japan, South Korea, Indonesia, Taiwan, Australia, New Zealand and Rest of Asia Pacific)
  • Latin America (Brazil, Mexico, Argentina and Rest of Latin America)
  • Middle East & Africa (GCC, North Africa, South Africa and Rest of Middle East & Africa)

This study evaluates and categorizes the key vendors in the Unified Communications market. The key companies published in the report include among others,

 Alcatel Lucent Enterprise (Nokia Networks)

 Avaya Inc. (Avaya Holdings Corporation)

 BT Group, Cisco Systems Inc.

 Huawei Technologies Co., Ltd.

 IBM Corporation

 Microsoft Corporation

 Mitel Networks Corporation

 NEC Corporation

The competitive strategic window analyses the competitive landscape in terms of the market share and company profiles of major vendors. This section provides company’s metrics such as business strategy and performance such as financials, sales breakup by segment and by geography, SWOT Analysis, company snapshot, business strategy, key product offerings, marketing and distribution strategies, recent news & development and other market activities.

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